Our Vision
EXFINAL aims to build a transparent and efficient service community that connects users with trusted providers across a wide range of industries — from skilled trades and personal assistance to consulting, creative work, logistics, and more. Whether you're seeking help for a one-time task or a long-term project, EXFINAL's flexible platform supports both on-demand and project-based services.
Providers can fully leverage the platform’s flexibility to offer services aligned with their skills and business goals. By securely holding payments until services are completed, EXFINAL protects both customers and providers—ensuring fair, reliable transactions.
What We Offer
EXFINAL is a two-sided service marketplace that supports both on-demand and project-based work. Our platform is designed to empower both customers and service providers through dynamic, performance-based pricing and built-in accountability.
- Provider-Controlled Pricing: Providers set their minimum acceptable rate using a conditional reward model. For example, a provider might set their minimum at 0.6 (or 60%).
- Customer Budget with Incentive Range: Customers set a total budget (e.g., $1,000), which includes a built-in incentive buffer to reward high-quality service.
- Performance-Based Payment: Final payment ranges from the provider’s minimum (e.g., $600) to the customer's full budget ($1,000), based on satisfaction and service quality.
What Makes Us Different
EXFINAL redefines marketplace connections by fostering balance, fairness, and mutual respect. Our system empowers both parties through aligned incentives and shared control, creating meaningful and motivating interactions.
- Incentive-Based Final Payment: A built-in incentive structure rewards quality. Great service earns greater reward—encouraging providers to deliver their best.
- Provider-Controlled Pricing with Incentive Contribution: Providers set their own prices and voluntarily allocate a portion as a conditional incentive. This empowers them to demonstrate confidence in their service quality—offering customers extra assurance through performance-based rewards.
- Customer Budgeting with Incentive Buffer: Customers can offer an additional incentive buffer to attract top-tier providers and encourage exceptional results.
- Flexible No-Show Guarantees: - If no provider is pre-selected, customers can choose whether to include a no-show guarantee. Once a provider accepts, the guarantee becomes mutual. - If a specific provider is chosen, their no-show guarantee applies to both parties——ensuring fairness.
- Transparent Cancellation Compensation: If either party cancels, compensation is calculated based on who cancels, the agreed no-show terms, and how close it is to the scheduled time.
This creates a self-correcting marketplace: overpriced providers and underfunded projects naturally fall away. The result is a fair, transparent system where control, flexibility, and accountability are shared.
About the Founder
I’m Junyi Niu (Johnny), founder of EXFINAL. With my experience in engineering, research, and project management, I started this platform to make access to specialized services more reliable, transparent, and flexible.
EXFINAL isn’t limited to predefined categories—users are encouraged to explore how the platform fits their unique needs. Whether you're arranging transportation, requesting bilingual help, or coordinating a repair, the system is designed to adapt.
I’m based in Columbus, Ohio, and I’m directly involved in keeping EXFINAL user-focused and trustworthy. As I’m not fully fluent in spoken English, I prefer communication by email, mobile text, or in-person conversation when available.
Contact me directly by email at: johnny@exfinal.com or by phone at:+1 (614) 596-3753.